Careers

Looking to make a positive impact in your community?

Start your next chapter with us.

 

If you like rapid growth and working with enthusiastic team members to improve patient’s quality of life, you’ll enjoy your career with us!

Front Office Receptionist

 
Position Summary:

As the Front Desk/Receptionist, you will be responsible for supporting the effective operation of the clinic and the acquisition and retention of patients by communicating with all potential patients who contact the clinic. In this role, you will be highly patient facing and require a high level of organization and multitasking. You will be welcoming patients into the office, collecting payments, filing paperwork and creating a remarkable experience.  As the Front Desk/Receptionist, you will be the first point of contact for many patients entering the building so it is expected that you present yourself in a professional manner that positively represents our clinic.

Performance Objectives: 
  • Schedule new patients as well as follow up appointments
  • Prepare waiting room and facilities for patient arrival and end of day to set the next day up for success.
  • Greet and manage new patient intake which includes creating a comfortable environment, check-in, paperwork completion and verification, collecting all payment and scanning and updating patient information (insurance, ID, etc.)
  • Ensure all patients are appropriately processed at the end of treatment
  • Maintain charts in an orderly fashion and ensure accuracy.
  • Answer incoming calls and make cold calls while taking notes or messages
  • Educate the patient on the services provided in the clinic
  • Consistently offer the highest level of personalized customer service while maintaining a positive, enthusiastic and helpful attitude.
Capabilities/Key Competencies:
  • Multitask in a fast-paced environment
  • Exceptional interpersonal skills to quickly and effectively connect with patients and staff
  • Entrepreneurially orientated, driven to succeed and a commitment to achieve results
  • Self-starter who can work independently and as a team within existing processes or operate effectively with ambiguity
  • Ability to overcome objections with confidence
  • Coordinate and balance needs of the patient and the clinic
  • Strong oral and written communication skills
  • Plan, organize, prioritize and streamline skills
  • Team orientation and strong collaborator
  • Present self in a professional and positive manner in attitude and appearance at all times
  • Ability to maximize and apply internal systems, processes, and platforms
  • Understand, align with and communicate the clinics mission, vision, and values
  • Desire to define and take massive action to accomplish your own personal, professional and financial goals
Education & Experience:
  • High School diploma required
  • 2-3 years’ work experience in reception, sales, customer service or related field preferred
  • Experience in a multi-physician practice preferred

 

Nurse Practitioner

 
Position Summary:

As a Nurse Practitioner at Brain and Body Health Center & Integrative Medicine, you will be expected to bring about the retention of long-term quality patients for the company through the execution of service delivery systems so the patients’ needs and expectations are met or exceeded. You will be needed to assess, advise and treat patients in accordance with our services offered in the clinic. As the clinic Nurse Practitioner, you will be responsible for looking at the body as a whole and assisting in the creation of treatment plans for our patients to receive the most comprehensive care.

You will be an essential piece of the integrated clinic and will work in tandem to collaborate with professionals to result in the most effective treatment plans and clinical outcomes. This position requires someone who will be compassionate, caring, optimistic, self-motivated and gets excited about a challenge. You must be a team player who has a genuine interest in helping others, along with an interest in changing the conversation with patients, the public and other providers about how we provide healthcare in the U.S.
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Performance Objectives:
  • Evaluate new patients to determine if and which services they could benefit from
  • Monitor patients for improvements and set-backs so as to modify services to help clients meet or exceed expectations
  • Monitor patients for compliance and effectively communicate the need to follow recommendations
  • Effectively and continually educate patients about the need for, and progress through, the care plan
  • Complete and document orthopedic and neurological medical exam
  • Supervise and administer injections (trigger point, joint, IV, etc.)
  • Recognize and acknowledge when patients improve and reach goals
  • Assist in the recruitment of new patients through internal and external lead generating activities
  • Engage in effective communication with clinical as well as administrative staff to ensure seamless flow of production to allow for increased growth of company’s services delivered to meet the strategic objective of the company
  • Properly complete paperwork on each patient encounter and keep notes current by the end of each shift to company standards
  • Ensure all patient care is focused on an upstream medical philosophy, (prevention and function based) instead of a downstream one, (symptom based)
  • Will follow all protocols written including; no prescribing class II narcotics or no prescribing antidepressants to our patients. Will refer these patients to their primary care physician for said services if needed
Capabilities/Key Competencies:
  • Display extreme focus on each individual patient
  • Entrepreneurially orientated, driven to succeed and a commitment to achieve results
  • Excellent relationship building skills with a demonstrated ability to quickly develop trust
  • Quickly and effectively make decisions, offer strong recommendations, and take responsibility for results
  • Ability to overcome objections with confidence
  • Willingness to train, learn and apply different services
  • Be proficient in joint injections through guided ultrasound as well as blood draws and IV administration.
  • Excellent interpersonal skills are essential in order to build relationships with patients and staff
  • Superior time management skills and the ability to juggle a large patient load
  • Ability to empathize with patients who are in chronic pain and a strong desire to help improve their quality of life
  • Must be able to think critically and make judgments about how best to help patients
  • Thrives within an interprofessional setting
  • Desire to provide cutting-age care
  • Present self in a professional and positive manner in attitude and appearance at all times
  • Understand, believe, and communicate our mission, vision and values
  • Desire to define and take massive action to accomplish your own personal, professional and financial goals
Education & Experience:
  • Valid license in State of Virginia
  • Fully eligible for Malpractice Insurance in State of Virginia
  • 1 year experience minimum working as a Nurse Practitioner required
  • 1 year experience in a private practice preferred
  • Experience injecting joints preferred